Our Straightforward & Friendly Return Policy
Return Policy: Retail Returns are welcome within 30 days of purchase. Merchandise must be in re-sellable condition.
Repairs are always free and under certain circumstances we will completely replace your windchime.
Mailing Address:
Prince Chiming
Michelle Whittock
452 S. Colony Way
Palmer, AK. 99645
Please call or text 907-671-6561 if you have any questions. We are happy to help.
Prince Chiming Services
At Prince Chiming, we take care to provide our customers high quality services personalized for your unique needs.
Gift Wrapping Service:
We are delighted you found a beautiful gift with us to give, now let us help you present it just as beautifully on the outside as it is on the inside. We provide a top-notch gift-wrapping service that goes above and beyond. We have all the bells and whistles that make gift giving fun with that extra touch and flare. You provide the message or trust us with this personal touch. Your gift will stand out!
Only $12.00
Shipping Service:
We like to think we ship in style - Our preferred shipping carrier is FedEX
Here is why we think FedEx is the best! Besides FedEx's new flat rate shipping options, I myself having been a FedEx Courier know the gold standard couriers are held to by a leadership that ensures their customers receive the service they pay for.
We love the consistency FedEx offers and we at Prince Chiming always include a little something in your order to help offset your shipping cost. Yay! a surprise in every box!"
$ Cost varies - I have included some helpful details about what we can fit in a box.
$10.95 FEDEX ENVELOPE - Great for shipping Prince Chiming gift cards
$13.75 FEDEX PAK - Great for shipping magnets, ornaments and sun charms.
$16.75 FEDEX SMALL BOX - Great for shipping low profile silverware windchimes
$21 FEDEX MEDIUM BOX FLAT RATE - We can fit up to two of our steel wind chimes into a FedEx medium box in most cases. This size is also good for our more 3 dimensional windchimes.
The cost to you anywhere in the United States is just $21 up to 20# (our chimes do not exceed this weight restriction)
(rate subject to change according to FedEx rate changes)
$28.50 LARGE FEDEX FLAT RATE - We can fit up to two of our larger steel wind chimes into a FedEx large box in most cases. This size is also great for some of our smaller pottery windchimes.
The cost to you anywhere in the United States is just $28.50 up to 30# (our chimes do not exceed this weight restriction)
Sizes go up to Extra Large and depending on what style windchime we are packaging the price will still be around $37.75
This size is best for our larger pottery windchimes. Keep in mind often times we can have the artist ship direct from their location which is in the contiguous 48 states and often times cost less to use the drop ship method. We will always guide you to the best way to help you save time and money.
You can count on us. We will always stick with whatever shipping cost you are quoted. We will ensure your package arrives safely and will not compromise this standard even if we have to bump up to a higher rate and cover the cost ourselves.
Free Local Delivery Service:
If you happen to live in the Palmer, Wasilla, Eagle River, Anchorage area we are happy to make arrangements to deliver your purchase to a public place or your work. In some cases, we may deliver to your home. There is no extra charge to you for this service!
Our steel windchimes are proudly made in Alaska.
For transparency purposes: We represent a pottery windchime artist, as well as a silverware windchime artist. Each are proudly made in the USA.
